Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Our standard delivery is $3.95 for First Class USPS.  We usually ship within 2 days, and some items may ship directly from an artisan’s location.

Which payment methods are accepted in the Online Shop?

We use Paypal, which accepts all major credit cards (VISA, Mastercard).  You do not need a Paypal account to shop here.  

How long will delivery take?

Most orders ship within 2 days.  USPS First Class may take 3-7 days for delivery.  Custom orders (choice of stone, choice of metal, engraving, etc.) will take longer. 

How secure is shopping in the Online Shop? Is my data protected?

You can tell that our site is secured by looking at the URL prefix:  https:// means that it is a secure site.  (We pay extra for this!)  This means that we are who we say we are.  Also, purchases from our site are securely encrypted in transit.

 

Do you offer free shipping?

Yes, we offer free shipping for purchases over $75.00.  

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